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1. Chatbot Function

The automated support service available on this site uses artificial intelligence (AI) technology to provide first-level assistance for our products and services. This service relies on internal documents (user manuals, guides, FAQs, technical and commercial documentation) to answer frequently asked questions.

It may cover:

  • technical aspects (configuration, installation, troubleshooting),
  • or commercial aspects (product presentation, included features, availability, indicative pricing).

2. No Guarantee of Accuracy

Chatbot responses are generated automatically from documented information. Although this information is carefully selected, it may be:

  • incomplete,
  • inaccurate,
  • outdated,
  • or taken out of context.

The information provided by the chatbot does not constitute binding technical or commercial advice.

3. Commercial Context: No Contractual Offer

When a user asks the chatbot about prices, available features, included options, timelines, or availability, the responses are provided strictly for informational purposes.

These responses do not constitute a commercial offer, quotation, or contractual commitment from WorldCast Systems.

Any pricing or commercial commitment requires written confirmation issued by our sales department, either by email or through an official quotation.

4. Human Validation Recommended

Before taking any action based on chatbot responses (configuration, order, quotation, or technical choice), the user is encouraged to:

  • verify the information obtained,
  • and contact our support or sales team for validation.

Contact: via the website contact form.

5. Limitation of Liability

WorldCast Systems disclaims all liability for any direct or indirect damage resulting from:

  • the use of chatbot responses,
  • misinterpretation of those responses,
  • or decisions made without prior human confirmation.

6. Responsible Use

This service is provided for informational purposes only. Users agree not to enter personal or confidential information into the chatbot. Any request requiring personalized handling should be addressed directly to our team.