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Professional Services

Overview

Expert Services at Every Stage of Your Project

WorldCast Systems has seven decades of experience imagining, building, and delivering radio and TV broadcast solutions to sites across the world. We understand first-hand customer challenges and that is why we offer a wide scope of services to ensure you benefit from all the help, support, and information you need to make sure your machines are up and running at optimal performance. Across our different product ranges (APT, AUDEMAT, ECRESO, KYBIO) customers not only find the equipment. they need to ensure their audience is satisfied, they also benefit from an experienced team of engineers and technicians throughout their entire project lifespan.

WorldCast services diagram
Engineering and Project Study

Engineering and Project Study

From the beginning of a project, we can help with initial research and feasibility up to the writing your technical requirements. As part of our expertise, we can assist you with conducting coverage studies for new site deployments, selecting the best equipment for your broadcast chain from the Studio to Transmitter based on your own criteria - features, reliability, prices - and defining the cooling requirement, RF cabling installation, electricity protection and network access.

Turnkey Solutions

Turnkey Solutions

We can provide turnkey solutions, including :

  • PIE material: audio patch panels, codecs, RDS encoders, audio processors, audio quality monitors, wattmeters.
  • 19” Racks (from PIE material to transmitters) for broadcasting site or outdoor, to integrate all your equipment with all the accessories: slide rails, energy distribution, drawers, fans.
  • RF parts : Rigid lines, coaxial cables, directional couplers, cavity filters, combiners, antennas’ systems, pylons.
  • Energy: Diesel generators, Automatic voltage regulators (AVR), Uninterruptible Power Supplies (UPS), Isolation transformers, Mains Low Voltage Distribution Boards (MLVDB), Wave absorbers.
  • Installation material kit: cables from audio to energy, cable trays, grounding kits, mechanical/electrical/maintenance tools kit.
Installation / Supervision

Installation / Supervision

WorldCast products tend to be as simple to install, configure and operate as possible thanks to their user-friendly interfaces, smart features and easy maintenance. In addition to the standard product, customers can benefit from a multitude of services for a turnkey deployment. These include Factory Acceptance Test, RF supervision, basic and full product configuration, sound processor settings...and more!

Training

Training

We offer a number of training modules tailored for our customers and partners profiles and objectives. All courses are designed to transfer the skills and know-how necessary to ensure the optimal performance of their WorldCast Systems equipment. In addition to product training, we empower fellow broadcast professionals to expand their knowledge around different Radio & TV technology thematics.

Maintenance & Support

Maintenance & Support

Even when you are up and running, we continue to provide ongoing support to ensure that your station maintains optimal performance and enjoys maximum uptime. The objective: ensure continuous, high quality on-air broadcasting and an optimized OPEX.

Training

Build valuable new skills.

LOCATION

THEMES

CERTIFICATION

Benefit from customized support with a Support Level Agreement

To make sure you reap all the benefits of your broadcast investment, you can rely on the WorldCast Systems’ Support Agreement program. The range of services available and with the support of our team of experts, you will benefit from maximum uptime, better performance, and overall improve your Total Cost of Ownership!

colleagues working project discussing antenna site

Need Technical Support?

Our team will be happy to assist you with any Technical Support.

Please make your request via your account login. Our team will contact you as soon as possible. For emergencies, you can also contact our support hotline by phone.